One Platformto Run Your EntirePost‑Purchase Journey

Connect tracking, returns, exchanges, order editing and post‑purchase growth in ClickPost instead of stitching together separate solutions.

Get a 30-day free trial on paid plans.

“This has reduced the number of emails we receive to update orders. It's easy to use and set up, and the developers have been very receptive to changes.”

Curl Warehouse
Canada

“One of the best order editing apps available that actually works! I've tested about a dozen, and this was by far one of the best. Amazing team and support.”

Mateina
Canada

“The team at Clickpost are exceptional developers and great people. They listen to feedback and have built genuinely useful tools for Shopify stores.”

Renue By Science
USA

“Really helped us quickly to fix all issues.”

Doonails
Germany

“Really happy with Clickpost so far. We added it mainly for order edits but ended up using the upsell part too, which brought in a bit of extra revenue.”

Modomu

“Installed Clickpost recently and it works great. Customers can edit their orders and even add extra items, which is a nice bonus.”

Haute Sauce

Verified Clickpost customer — review coming soon.

Westside Global

Verified Clickpost customer — review coming soon.

MyBorosil

Verified Clickpost customer — review coming soon.

Wellbeing Nutrition

Verified Clickpost customer — review coming soon.

Mars By GHC

Verified Clickpost customer — review coming soon.

VanillaPura
Utah, USA

“This has reduced the number of emails we receive to update orders. It's easy to use and set up, and the developers have been very receptive to changes.”

Curl Warehouse
Canada

“One of the best order editing apps available that actually works! I've tested about a dozen, and this was by far one of the best. Amazing team and support.”

Mateina
Canada

“The team at Clickpost are exceptional developers and great people. They listen to feedback and have built genuinely useful tools for Shopify stores.”

Renue By Science
USA

“Really helped us quickly to fix all issues.”

Doonails
Germany

“Really happy with Clickpost so far. We added it mainly for order edits but ended up using the upsell part too, which brought in a bit of extra revenue.”

Modomu

“Installed Clickpost recently and it works great. Customers can edit their orders and even add extra items, which is a nice bonus.”

Haute Sauce

Verified Clickpost customer — review coming soon.

Westside Global

Verified Clickpost customer — review coming soon.

MyBorosil

Verified Clickpost customer — review coming soon.

Wellbeing Nutrition

Verified Clickpost customer — review coming soon.

Mars By GHC

Verified Clickpost customer — review coming soon.

VanillaPura
Utah, USA

Everything You Need After Checkout, in One Place

Personalized tracking experience with recommendations

  • Display product care tips that reduce returns and build satisfaction
  • Show personalized product recommendations based on purchase history
  • Power real-time and proactive order status notifications to reduce support load
Talk to an Expert
ClickPost personalized tracking experience

Self-serve order editing with upsell plugins

  • Customers update addresses, change items, or adjust quantities themselves
  • One-click upsell plugins as customers update their orders
  • You control which fields customers can edit and for how long
Talk to an Expert
ClickPost self-service order editing

Smart returns and exchanges

  • AI analyzes purchase history, return frequency, and lifetime value
  • Set policy automations to reward loyalists and deter abusers
  • Encourage exchanges with AI nudges and contextual offers
Talk to an Expert
ClickPost smart returns and exchanges

AI-led notifications for higher engagement

  • Send personalized emails for each customer segment
  • Use product-specific care intelligence and pair suggestions to drive upsells
  • Build higher engagement with personalized post-purchase communication
Talk to an Expert
ClickPost AI-led post-purchase notifications

Outcomes Across the Post‑Purchase Journey

From delivery communication to returns and exception management, ClickPost helps turn post‑purchase operations into measurable business outcomes.

60%

Reduction in WISMO queries

Keep shoppers informed with branded tracking and proactive delivery updates, so fewer customers need to ask where their order is.

Tracking & Customer Communication
Post-purchase tracking and recommendation experience
54%

Returns converted to exchanges

Use exchange‑first return journeys and flexible return options to create more opportunities to retain order value before a refund.

Returns & Exchanges
Effortless returns and exchanges experience
22%

Savings in Logistics Costs

Optimize carrier allocation and delivery operations to reduce logistics costs without compromising customer experience.

Logistics Optimization
Multi-carrier logistics optimization experience

All the integrations you need to get started in minutes.

Shopify
Magento
Klaviyo
Attentive
ShipStation
ShipBob
ShipHero
UPS
FedEx
DHL
United States Postal Service
Stripe

How ClickPost Improves Your Post‑Purchase Operations

From fewer support tickets to better retention and more control after checkout, here’s what ClickPost helps you improve.

Consolidation

Consolidate disconnected tools

Bring tracking, returns, exchanges, order editing and post‑purchase growth together so your team manages fewer disconnected tools.

Self-Service

Give customers more self-service

Give shoppers more control with self-service order editing and branded tracking, while reducing routine support dependency.

Revenue Retention

Retain more value before refunds

Use exchanges, store credit and flexible return journeys to keep more order value before a refund is issued.

Post-Purchase Growth

Create more value after checkout

Use tracking experiences, recommendations and order‑editing upsells to create more value after the original purchase.

What Ecommerce Brands Say About ClickPost

Questions to Answer Before You Switch

ClickPost is a post‑purchase platform covering branded tracking, customer communication, returns and exchanges, order editing and post‑purchase growth use cases.

ClickPost brings several core post‑purchase capabilities into one platform, including tracking, returns, exchanges, order editing and post‑purchase growth. The exact modules you adopt can depend on your current stack and requirements.

ClickPost offers a 30-day free trial so you can configure the platform, evaluate the modules you need, and test the fit before committing.

Migration scope depends on the modules and systems involved. ClickPost can connect with existing storefront and operational systems, so teams can plan the move around their current stack rather than replacing everything at once.

Yes. You can start with the modules your team needs most and expand into additional ClickPost capabilities over time as your post‑purchase stack evolves.

ClickPost resources reference support for Shopify, WooCommerce, Magento, BigCommerce, custom APIs, carrier integrations and broader operational systems depending on the product in scope.

Move Beyond Fragmented Tools.
Switch to a Smarter Post‑Purchase Platform.

Bring tracking, returns, exchanges, order editing and post‑purchase growth together in ClickPost, with a lower-risk path to switch.